Shipping Policy

Overview

Caliber & Crown Trading LLC is committed to delivering every watch securely, professionally, and with full transparency. This Shipping Policy explains how orders are processed, fulfilled, and delivered.

 Order Processing

All orders are processed within 1–2 business days. Once your order is confirmed, it enters our fulfillment queue and begins authentication and preparation.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Timeframe (2–4 Weeks)

Some of our watches are fulfilled through our distributor and ship within 2–4 weeks. This timeframe allows for:

• Authentication

• Quality control

• Secure handling

• Proper packaging

• Release for insured delivery

This process ensures you receive a verified, authentic timepiece — never rushed, never compromised.

 Tracking Information

You will receive tracking details as soon as your watch leaves the distributor’s facility. Tracking may not be available during the authentication and processing period.

 Insured Shipping

All watches are shipped fully insured for protection during transit. High‑value orders may require a signature upon delivery.

Shipping Locations

We currently ship within the United States. International shipping may be added in the future.

Delivery Issues

If your package is delayed, lost, or damaged during transit, contact us immediately at info@thecalibercrown.com. We will work with the carrier to resolve the issue.

 Packaging

Every watch is packaged securely to protect the timepiece and any included accessories (box, papers, warranty card, etc.).

 Address Accuracy

Customers are responsible for providing a correct and complete shipping address. Orders shipped to an incorrect address due to customer error cannot be refunded until the item is returned.

Holiday Delays

Shipping and processing times may be extended during holidays or peak seasons.